Privacy Policy & GDPR Notice

Who we are

Our website address is:

What personal data we collect and why we collect it

We collect information about you when you book a service with us whether contact is online, on paper, by email or over the phone.

The information you give us may include your name, address, email address, phone number, relevant history and any relevant health or medical information that we may need to be aware of for your own health and safety, payment and transaction information, and IP addresses.

In law, we are allowed to use personal information, including sharing it outside of our business, only if we have a proper reason to do so, for example:

To fulfil a contract with you i.e. to provide the service you have requested and to communicate with you about appointments/trip arrangements and details etc.

When it is in our legitimate interest i.e. there is a business or commercial reason to do so, unless this is outweighed by your rights or interests.

When you consent to it: we will always ask for your consent to hold and use health and medical information.

Where your information is kept

Your information (submitted through our website) is stored within the European Economic Area on secure servers provided by Krystal Hosting Ltd, Kemp House, 152 – 160 City Road, London

Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.

Any information you provide to us over the phone is kept on paper records and stored in a locked cabinet at our registered business address.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


This site uses Matomo to analyze traffic and help us to improve your user experience.

We process your email address and IP address and cookies are stored on your browser for 13 months. This data is only processed by us and our web hosting platform. 

What rights you have over your data

You can opt out of Cookie Consent on this website at any time. At any time, you can write to us to obtain a copy of the information we hold about you. 

Contact information

Christine Hewitt
Bexstone House, Barnham Road, Eastergate, Chichester, Arun, West Sussex, PO20 3RT

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